Last Updated: 29 November 2024

Apex Business Solutions (ABS) is committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or use our services:

• Personal Identification Information: Such as your name, email address, phone number, and other contact details.
• Usage Data: Information about how you interact with our website, such as IP addresses, browser type, and browsing behavior.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your user experience and analyze website traffic.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide, improve, and personalize our services.
• To communicate with you regarding your inquiries, support requests, or updates about our services.
• To analyze website performance and enhance user experience.
• To comply with legal obligations and enforce our terms and policies.

3. Data Protection and Security

At ABS, we take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions to protect your data, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

4. Third-Party Disclosure

ABS does not disclose, sell, or share your personal data with third parties except in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting business, or serving you, provided these parties agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests (such as subpoenas, court orders, or government regulations).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction, but we will ensure that the confidentiality of your personal information is maintained.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your personal information.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Request the correction of inaccurate or incomplete data.
• Withdraw consent where consent is the basis for processing your data.
• Object to the processing of your data in certain circumstances. To exercise your rights, please contact us using the contact information below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device to help us recognize you and provide a more personalized experience. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Apex Business Solutions (ABS)
27 Salk Street, Windhoek West
Email: info@abs.com.na
Phone: +264 85 227 8326